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Leaders
Human skills greatly shape leaders' behaviors and determine the effectiveness of their leadership.
Research suggests that leaders who are able to establish trust, mutual respect and social interaction with their team members are more effective.
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Employees
Human skills can help employees better manage stressful situations and build resilience at work.
Employees with well-developed human skills perform at higher levels and are also more satisfied with their jobs.
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Teams
Individuals who demonstrate a high level of human skills adapt better to the leadership and performance of a team.
Teams with a higher use of human skills are more cohesive and work more effectively together.
